Hello!
Looking for a Career?

We are counting on your success… That’s a novel idea, eh? At AnderKobes CPA, Inc, we work hard to help you achieve your goals and aspirations because we know that our success only comes when you find yours. We are not some huge corporation looking to capitalize on you “joining our fast paced team” and we work you into the ground. That has been proven time and time again that it doesn’t work long term – and that is not something we would want our name on.

Who Are We? We are AnderKobes CPA, Inc – a growing CPA firm based in Castle Rock. Our Founder and CEO has worked for a “big 4” firm for years and found the secret sauce in what works, and what doesn’t, both with the Accountants (our co-workers) and Clients and has applied those to our Company. Our motto “Counting on your success…” is not only true for our Clients but just as importantly for our Accountants as well.

To accomplish our goals we invest in people, cutting edge technologies, and education. To get your job done to the best of your ability, you must be supported by fantastic software and people to help you get there – and have the know-how on how to do it.

A Little History about us: AnderKobes CPA, Inc has a rich history of about two years. But – its been a whirlwind of a couple of years! Since taking over from the previous owner, we have added hundreds of clients, updated our systems, remodeled our offices and added amazing software packages to support you.

Whats the perks? AnderKobes offers 8 paid holidays, Friday's or Monday's off during the summer (matching the DCSD summer schedule) (the day off is balanced against the other co-workers so that the office is open 5 days a week), Simple IRA, paid vacation, paid sick time, health insurance and a culture where you are encouraged to grow, change and succeed.*

Open Positions:

Part Time Position, working from 2pm to 5pm M-F

Customer Experience Coordinator

Job Description:
We are seeking a dynamic and articulate Client Experience Coordinator to join our team. As a liaison between our clients and our organization, you will play a role in ensuring effective and transparent communication. Your responsibilities will include following through on Client onboarding, crafting clear and concise messages, addressing client inquiries, proactively managing client expectations, and assisting in Client service. The ideal candidate possesses exceptional interpersonal skills, an understanding of our products/services, and the ability to build strong client relationships. If you excel in communication, proactive solutions, and thrive in a client-focused environment, we invite you to apply and contribute to our commitment to outstanding client satisfaction.

Key Responsibilities:

1. Send Client communication templates to help maintain positive relationships with clients through regular communication channels.

2. Follow up with Clients to ensure they don’t feel dropped or lost in the processes.

3. Proactively identify and address potential issues, keeping clients informed and reassured.

4. Assist in Client service, including basic tax return presentation and processing payments.

5. Monitor and report on client feedback, identifying trends and areas for improvement.

6. Assist in the development and implementation of communication strategies to enhance client engagement.

7. Be an active listener and engage in the solution.

8. Other responsibilities as assigned or developed.

Qualifications:
1. Exceptional verbal and written communication skills.
2. Strong interpersonal and relationship-building abilities.
3. Ability to handle challenging situations with professionalism and empathy.
4. Detail-oriented with excellent organizational and time management skills.
5. Proficient in using communication tools and platforms.
6. Knowledge of the industry and products/services offered.
7. Ability to adapt to changing priorities and work independently.
8. Problem-solving mindset with a focus on delivering exceptional client experiences.

The duties and responsibilities are not exhaustive of all job tasks for this position.

If interested, please apply by sending your resume or interest to admin@AnderKobes.com

AnderKobes CPA, Inc is proud to be an Equal Employment Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all future and current employees.

Applicants and current employees will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

*Some benefits may be or are available through State Agencies and programs, or as required by law. Benefits are offered and available as required, but when no requirement is set by law, listed benefits are available to full time employees, either through AnderKobes CPA or by the respective Government program. For further information, please ask to review the employee handbook where details, availability and associated costs for certain benefits (if appliable) are outlined.

Hello! Looking for a Career?

Open Positions:

Hello!
Looking for a Career?